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Consumer Choice Awards

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Retail Insurance 2023

Discover the winners of this year’s Consumer Choice Awards Retail Insurance in Indonesia 2023, and join us in celebrating their excellence!

Retail Insurance Awards 2023
Here are the Nominees >

Overview

The Consumer Choice Awards aims to recognize and showcase the retail insurance providers that have excelled in providing the best services in Indonesia. Our awards represent the voice of consumers in the industry and are based on research results from real consumers.

Awards Results

Overall

Best Retail Insurance Indonesia 2023
Best Retail Insurance - Retail Insurance Awards 2023 - Prudential Indonesia

With its dedication to serving its customers’ needs in the insurance landscape, Prudential Indonesia (35.7%) has emerged as the best retail insurance company in Indonesia. 

Offers & Services

Best Offers & Services Retail Insurance Indonesia 2023
Best Offers & Services - Retail Insurance Awards 2023 - Prudential Indonesia

With its ability to provide top-notch insurance products & services that cater to its customers’ diverse needs, Prudential Indonesia (36.3%) was named as having the best offers & services. 

Innovation

Best Innovation Retail Insurance Indonesia 2023
Best Innovation - Retail Insurance Awards 2023 - Prudential Indonesia

For its ability to provide its customers with cutting-edge insurance solutions, Prudential Indonesia (34.3%) has been recognized as the most innovative retail insurance company in the country.

Branding & Marketing

Best Branding & Marketing Retail Insurance Indonesia 2023
Best Branding & Marketing- Retail Insurance Awards 2023 - Prudential Indonesia

Its ability to create a powerful brand image and a strong connection with its customers has made Prudential Indonesia (39.5%) the insurer with the best branding & marketing. 

Indonesia Map

Methodology & Audience Profile

We have surveyed 1,462 Indonesians on their preferences in the retail insurance market in the country. To guarantee the integrity of our research and that the data collected was relevant, participants needed to match the following characteristics:

  • Live in Indonesia (Nationwide)
  • Over 18 years old

Respondents targeting criteria are also cross-referenced with our own databases and verified explicitly in the survey. The location, IP address, social media ID, and geofencing data were used to verify the information of all respondents.

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All companies are strictly prohibited from advertising or promoting the results in any form (online or offline) without obtaining our prior consent. Any violation of this rule will be taken seriously and appropriate legal action will be taken. However, companies may make unpaid publications such as social media posts or PR releases, provided that they quote the source of the information (our social pages and the report’s source link).

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Explore The Consumer Choice Awards
In Indonesia