Privacy Policy
Date of posting March 2022
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Date of posting March 2022
This Privacy Policy (the “Policy”) explains the privacy practices of The Method Consulting Limited and the associated website. (“The Method”, “The Method Research”, “The Method Consulting”, “Standard Insights”, “The Method Consulting Limited”, “we”, “us” or “our”) which apply to ’s website located at https://www.standard-insights.com which is owned and operated by The Method Consulting Limited, and includes all subdomains, present, and future (the “Website”), including your participation in surveys and the provision of Testimonials (as defined below).
Our registered office address is The Hive Central, 14/F, Manning House, #38-48 Queen’s Road, Central, Hong Kong. We are registered with the Hong Kong International Chamber of Commerce (No. 1732888).
This policy was last updated on the date that appears at the top of this page.
The Privacy of The Method Research is available: Here
For the purposes of data protection law, The Method Consulting Limited is the controller of the personal data it collects from you. This means that it decides why and how your personal data is processed and is responsible for that processing.
Our Data Protection Team is responsible for responding to queries relating to this privacy policy. If you have any questions about this privacy policy, including any requests related to your personal data, please contact our team using this email address: marketing@standard-insights.com
Please see the end of this policy for our legal and contact information.
The Method Consulting Limited collects personal data from you if you (or an organisation for whom you work) purchase or use our services, request information, register for an event, sign up for an e-alert service, request customer support or correspond with us.
We collect and process the following personal data about you:
Marketing and communications information, such as your preferences in receiving marketing from us and, where applicable, third parties and your communication preferences.
Other information relating to you which you may provide to us, for example in the correspondence that you send to us.
We may hold information about you that has not come directly from yourself. It may, for example, come from your employer, other organisations, such as educational institutions, to which you belong, if they use our services and products. We also collect personal data from third parties such as our partners and associates, and publicly available websites, to help us maintain data accuracy and provide and enhance our services and products. Please see further How do we collect your personal data?
We share personal data with others only as described in this Statement, or when we believe that the law otherwise permits or requires it. Please see further 3. How Do We Collect Your Personal Data?
The Method Consulting Limited may request personal data as part of the recruitment and employment process or as anonymised input into our services and products. This includes and is not limited to anonymised consumer surveys conducted via social media, online panels, communities as well as regular surveys sent to our employees and clients.
We use different methods to collect personal data from and about you as follows:
3.1. Direct contact with you during the course of business. You may give us your contact details, and payment details for invoice purposes, by placing an order online, at events or by corresponding with us by post, phone, email or in other ways (all of which are provided by you on a voluntary basis). This includes personal data you provide when you:
If you do not provide this information, we will not be able to interact or communicate with you to provide our services in the ways mentioned above.
3.2. Automated interactions with our website where we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. f
3.3. Using third party or publicly available sources, where we may receive personal data about you from:
We process your personal data for the purposes listed below.
Where data is collected for consulting/research services, it is used for several purposes, such as;
We use your personal data to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, and online. If we send you a marketing email, it will include instructions on how to opt-out of receiving these emails in the future. We also maintain email preferences for our services for you to manage your information and marketing preferences. Please remember that even if you opt-out of receiving marketing emails, we may still send you important service information related to your accounts and subscriptions.
We process your personal data for direct marketing purposes on the basis that it is necessary for us to pursue our legitimate interests as a business (see above in this section for further details). From time to time we may tailor and personalise marketing communications that we send to you, for example, by notifying you of products, services, offers or promotions that apply to your interests, location, industry sector, employer or job role.
We process your personal data for the below purposes on the basis that the processing is necessary for us to pursue our legitimate interests as a business. When we rely on legitimate interests, we conduct legitimate interest assessments to demonstrate accountability in considering and protecting people’s rights and interests.
If you do not wish to receive marketing communications from us, you can opt-out at any time by using the unsubscribe link inside the email (to unsubscribe from marketing emails), by sending an email to marketing@standard-insights.com.
We collect personal data for our staff as part of the administration, management and promotion of our business activities.
Where an individual is applying to work for us, personal data is collected through the application process. Data collected on applicants via the website will be used for the purposes detailed below.
General administration: We use your personal data for the following legal and administrative purposes:
We process your personal data to comply with our legal obligations including:
The Method Consulting Limited only shares or discloses personal data when necessary to provide its services or conduct our business operations as described below. When we share personal data, we do so in accordance with our documented data privacy and security requirements. We may occasionally share non-personal, anonymised, and statistical data with third parties, including survey findings from our online consumer surveys, employees and clients. Below are the parties with whom we may share your personal data and the reasons that we share that information.
We may share your information with our third-party service providers, agents, subcontractors and other organisations (as listed below) for the purposes of providing services to us or directly to you on our behalf.
The recipients mentioned above are located in the European Economic Area and the USA and ASEAN areas.
When we use third-party service providers, we only disclose to them any personal data that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. When we share your personal data with third parties that are controllers of that information, they may disclose or transfer it to other organisations in accordance with their data protection policies. We only transfer personal data to any parties who have been subject to rigorous due diligence and with whom there is a clear data-sharing contract in place between us and the third parties. This does not affect any of your data subject rights as detailed below. Where you ask us to rectify, erase or restrict the processing of your information, we ensure that this request is passed on to any such third parties with whom we have shared your personal data.
The Method Consulting Limited is a global organisation, and your personal data may be stored and processed outside of your home country. We take steps to ensure that the information we collect is processed according to this Privacy Policy and the requirements of applicable law wherever the data is located.
When we transfer personal data from The Method Consulting Limited Economic Area to other countries (‘third countries) in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data. If you would like to know more about our data transfer practices, please contact our team by email at marketing@standard-insights.com
The Method Consulting Limited has networks, databases, servers, systems, and support located throughout our offices globally. We collaborate with third parties such as cloud hosting services, located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law. As a global organisation, we may need to transfer your personal data within The Method Consulting Limited or to third party cloud hosting providers, outside of your home country.
Our Data Protection and Information Security team conduct rigorous due diligence on third-party providers to ensure that the security of any personal data is paramount.
The Method Consulting Limited uses appropriate technologies, policies, processes and procedures to protect personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed and updated regularly to reflect changes in legislation and in business needs.
Examples of the technologies, policies, processes and procedures we maintain are:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We have an internal Data Retention Policy which mandates the retention of personal data only for as long as is necessary to serve the purpose for which it was collected.
The length of time we retain your personal data is determined by several factors including the purpose for which we use that information and our obligations under other laws. We determine the period of retention of your personal data based on the following criteria:
The exceptions to the above are where:
The European Union’s General Data Protection Regulation (GDPR), The UK’s Data Protection Act 2018 and other applicable data protection laws provide you with rights over your personal data.
The Method Consulting Limited respects your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal data. Please remember, that on occasions your personal data may have been shared with you by your employer or by other organisations, such as educational institutions, to which you belong if they use our services and products.
If you wish to exercise any of your rights listed below, please contact our Data Protection team by email at marketing@standard-insights.com.
Making a complaint: If you are not satisfied with how The Method Consulting Limited manages your personal data, you have the right to make a complaint to a data protection regulator in Hong Kong.
Where your personal data has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
The Method Consulting Limited is committed to compliance with the UK GDPR & Data Protection Act 2018, the EU GDPR and relevant data protection requirements as required by law in countries in which our offices are based.
When we are involved in transfers of personal data to countries that are not deemed adequate by the UK or EU Data Protection Authorities, we use appropriate safeguards for those transfers, mostly the use of standard contractual data protection clauses adopted by a supervisory authority and approved by the Commission, to ensure that safeguards are met.
We also comply with industry-standard Data Protection Obligations, such as the GEANT Data Protection Code of Conduct and ESOMAR Data Protection Checklist.
To contact us about this, please write to the data protection team at our registered office address below or email us at marketing@standard-insights.com
Our websites and social media pages contain links to third-party websites that are not subject to this Privacy Policy. The Method Consulting Limited strongly recommends that you read the privacy policy of any such websites that you visit, before using the site or providing any personal data.
The Method Consulting Limited may change this Privacy Policy at any time by sending you an e-mail with the modified Privacy Policy or by posting a copy of them on the website. Any changes will take effect seven (7) days after the date of our e-mail or the date on which we post the modified Privacy Policy on our website, whichever is the earlier.
To contact us for any reason, including to exercise any of your rights in relation to your personal data, please write to the Data Protection Team at our registered office address below or email us at marketing@standard-insights.com
The Site is owned and operated by The Method Consulting Limited
The Method Consulting Limited
The Hive Central
14/F, Manning House,
#38-48 Queen’s Road Central,
Central, Hong Kong
E-mail: marketing@standard-insights.com
Registered in Hong Kong, No. 173288