Food Delivery Awards 2023: Indonesia

Consumer Choice Awards

Discover the winners of this year’s Consumer Choice Awards Food & Beverage Delivery in Indonesia 2023, and join us in celebrating their excellence!

Overview

The Consumer Choice Awards aims to recognize and showcase the food & beverage delivery apps that have excelled in providing the best services in Indonesia. Our awards represent the voice of consumers in the industry and are based on research results from real consumers.

Awards Results

Overall

With its outstanding services and unwavering commitment to customer satisfaction, GrabFood (53.2%) has been hailed as the best food & beverage delivery brand in Indonesia.

Convenience

Providing customers with a hassle-free ordering and delivery experience, GrabFood (51.9%) has been voted as the most convenient food & beverage delivery brand in Indonesia.

Food Options

Catering to diverse palates and dietary preferences, GrabFood (51.7%) has been voted as the food & beverage delivery brand with the widest selection of food choices available.

UX & Navigation

Its user-friendly platform and intuitive design have made GrabFood (50.4%) the food & beverage delivery brand with the best user experience and the most seamless navigation in Indonesia.

Methodology & Audience Profile

We have surveyed 1,462 Indonesians on their preference for food & beverage delivery apps. To guarantee the integrity of our research and that the data collected was relevant, participants needed to match the following characteristics:

Live in Indonesia (Nationwide)
Over 18 years old

Respondents targeting criteria are also cross-referenced with our own databases and verified explicitly in the survey. The location, IP address, social media ID, and geofencing data were used to verify the information of all respondents.

Now...
it's your turn!

Winners, promote your award!

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All companies are strictly prohibited from advertising or promoting the results in any form (online or offline) without obtaining our prior consent. Any violation of this rule will be taken seriously and appropriate legal action will be taken. However, companies may make unpaid publications such as social media posts or PR releases, provided that they quote the source of the information (our social pages and the report’s source link).

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Explore The Consumer Choice Awards
In Indonesia