Discover how French consumers connect with brands, with actionable insights from our latest 2025 survey and analysis.
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This report features the opinions of 500+ French consumers surveyed in July 2025, along with our analysis and actionable insights for marketers looking to grow their brands in France.

88% of French consumers don’t engage with brands beyond a simple “like.”

59.9% discovered a new brand recently, mainly via friends, family, and retail shelves.

53% have boycotted a brand, most often due to poor product quality.

1 in 4 have tried AI search; 76% expect disclosure when AI is used in ads.
Most don’t. 88% of French consumers never comment, share, or message brands. They prefer to watch or like content passively, making authentic engagement rare but highly valuable.
59.9% have discovered a new brand recently. Friends and family are the top source (30%), followed by in-store visibility (21.8%) and Google search (12.8%).
Over half (53.1%) have boycotted brands, mainly due to poor product quality (66.4%), followed by poor customer service (16.8%) and political stances (7.7%).
Most haven’t noticed AI-generated ads, but 76.6% believe brands should always disclose when AI is used in advertising or content.
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