Frequently Asked Questions
What is an AI Brand Visibility Checker?
It’s a free tool that shows how visible your brand is in AI assistants’ answers. Ours puts a real shopper’s question to ChatGPT and sends you a written report: whether your brand is recommended, who is recommended instead, and what ChatGPT says when asked about you directly.
Does the AI Brand Visibility Checker cover Google's AI answers?
No. The AI Brand Visibility Checker reads ChatGPT only. Google’s AI Overviews and AI Mode work differently. Google explains how in its guide to AI features in Search.
Is it really free?
Yes. The AI Brand Visibility Checker is free and one-off. You receive one reading by email, with no commitment.
Which AI assistant do you check?
ChatGPT, the most widely used AI assistant. Our paid AI Brand Tracking, which comes with Brand Tracking, also covers Gemini and Perplexity.
Why do you ask for a professional email?
The check is designed for brands and agencies, and we send the reading to a verified work address. Personal addresses aren’t accepted.
If I run the same check again, will I get the same result?
Not necessarily. AI assistants generate each answer on the spot, so wording and brand lists can vary. A single reading shows you a likely answer, not a fixed position. Measuring how often and how consistently your brand appears takes repeated readings over time.
Can an agency run it for a client?
Yes. Agencies use the AI Brand Visibility Checker to read where a client’s brand stands before a meeting or a pitch. Select “An agency” in the first step, enter your work email and your client’s brand name.
Does what ChatGPT says reflect what consumers think?
No. ChatGPT draws on what’s written about your brand online, not on what consumers in your market actually think or buy. The two can differ widely. That’s why we measure consumer perception separately, through Brand Tracking.
How long does it take?
About a minute to fill in, and a few minutes for the reading to reach your inbox.


