Concept testing

Will it work?
Know before you spend.

Concept testing with real consumers, before you commit. You get back a straight answer: deploy it, fix it, or drop it.

$1,490 24 hours

Usually ordered when: new products, packaging, or messaging need real reaction before committing budget or moving to production. Concept testing catches the problem while it's still cheap to fix.


What you can test

Concept testing: if you can show it, you can test it.

Anything a consumer would see. Up to four versions in one study, so you find out which one wins rather than whether one is acceptable.

Concept

Product ideas

A new product, a variant, a format change - before tooling or production.

Offer

Service concepts

A new offer, tier, or model, described the way a customer would encounter it.

Copy

Messaging and taglines

Which line lands, which one is believed, and which one people repeat back.

Creative

Ads and creative

Static, video, or a full creative territory - before it goes anywhere near a media plan.

Design

Logos and visuals

Identity, packaging, key visuals. What they signal, not just whether people like them.

Naming

Names

How a name is read, what it suggests, and whether it survives first contact.

The answer sits on one screen.

The report doesn't open on a methodology note. It opens on a verdict, with the number that produced it right beside it. Everything else is there for whoever wants to challenge it.

Ready to deploy Refinement needed Don't run it
Concept Testing dashboard preview showing verdict and core metrics

Yes, one of the three is "don't run it". A study that can only ever agree with you isn't worth ordering.

What's on it

Six reads, and the reasoning behind them.

Enough to defend the concept testing verdict in a meeting without opening anything else — and if someone does want to dig, the full report is underneath.

The executive call.

  • Named verdict: Deploy, Refine, or Don't Run
  • Benchmark scores vs category thresholds
  • First impression & emotional read

Target audience reaction.

  • Demographic & category behavior cuts
  • Buyer personas built from verbatims
  • Segment-by-segment strength comparison

Deep-dive evidence.

  • Full response distributions for every question
  • Analyst synthesis connecting quant & qual
  • Exportable tables & raw dataset access

01 - First impression

The gut reaction in market.

What people felt before they had time to be reasonable about it - positive, neutral or negative, split out. The gut reaction is usually the one that shows up in market.

First impression and gut reaction metrics

02 - Emotional association

What it makes them feel.

The words respondents actually picked, ranked. Not whether they liked it, but what it made them feel - including the words you'd rather they hadn't chosen.

Emotional association word cloud and rankings

03 - Core metrics

Four metrics that decide it.

Appeal, message clarity, relevance and brand fit, each with a top-two box score and a mean. A concept can be loved and still fail on clarity, which is exactly the case you want to catch.

Core metrics: appeal, clarity, relevance, brand fit

04 - Strengths

What to protect.

What people liked most, ranked - so the thing that's working can be protected when the creative goes back for a round of changes.

Strengths and key takeaways

05 - Opportunities

The brief for version two.

What they'd improve, in their own terms. This is the brief for the next version, written by the people you're selling to.

Opportunities for improvement

06 - Analyst notes

The human synthesis.

A written read of what the numbers mean together, by a person. Where the scores split, what that pattern usually indicates, and what to do about it.

Analyst synthesis and notes

Full Report Underneath

And the full report, if the answer raises another question.

The dashboard is the fast read. Behind it sits the complete report - segment cross-tabs, personas, verbatim responses, market context, and every question exactly as it was answered.

See what's in a full report →
How it works

Concept testing in three steps.

You do one of them. We do the other two. No scoping call, no proposal to review, no methodology to approve.

In just a few minutes.

  • Up to four concepts per study - text, image, or video
  • One short form, or talk it through with our AI and we set it up for you
  • Name your audience: market, age, category behaviour, purchase history
  • You set it up yourself, in your own workspace - audience, criteria, add-ons - with the price updating as you go. No quote to wait for, no procurement step.
Setting up the concept test

Why the concept testing verdict holds up.

A cheap answer that's wrong costs more than an expensive one that's right. Here's what sits behind the word at the top of the screen.

Who answers

  • 170M+ verified consumers across 130+ markets, from Kantar Profiles, Cint and Dynata
  • Never synthetic. Every response comes from a verified human, not a model
  • Screened to your audience on category behaviour, purchase history, or any criterion you name
  • 150 respondents minimum, so segment cuts still carry a usable base

How it's checked

  • Geolocation and device checks confirm respondents are where they claim to be
  • Speed detection removes anyone who rushed the questionnaire
  • Consistency screening flags contradictory answers before analysis
  • You get the sample you ordered. Order 300, receive 300 clean responses - removals are on us

How the verdict is reached

  • A framework built by research analysts - question wording and scales fixed in advance, so results stay comparable
  • The same thresholds every time. Every concept testing study runs the same scales — the verdict isn't an opinion about your idea, it's where the scores landed
  • An analyst review before delivery. Automation does the volume, a person signs off the conclusion
  • Base sizes on every cut, so you can see what a segment finding actually rests on
Two ways to run it

Run it yourself, or have us run it.

Same study. Same verdict. Same 24 hours.

Run it yourself

Upload your concepts, name your audience, watch the price update, pay online. No scoping call, no proposal, no procurement step.

Have us run it

Send us the concepts and tell us what you're deciding. We set up the study, field it and deliver the verdict, with an analyst to walk you through what the scores mean for the next version.

You're a good fit if

You'll invest $10k+ in a product, campaign, or branding (not counting test cost)
You have a clear concept, creative, or prototype to show
You need to choose between multiple options (e.g. names, ads, designs)
The decision is hard or expensive to reverse
The concept will reach a lot of customers or could impact your reputation
You'll act on the verdict, including if the verdict is "don't run it"

You're not a good fit if

→ Your total budget is tiny (e.g. under $10k) or the impact is low (e.g. a single Instagram post)
→ Your idea is vague or not ready to show
→ You just want to prove a point, not improve one
→ The decision is low stakes, internal, or easy to change
→ The creative is finished and about to take media spend → See Before You Launch
→ You need deep emotional exploration — that's qualitative work, and it needs a moderator

Concept testing questions, answered.

Concept Testing report preview
What is concept testing?

Concept testing puts an idea in front of real consumers before you spend on it — a product, a name, a tagline, a piece of creative — and measures appeal, message clarity, relevance and brand fit against fixed thresholds. You get a named verdict: deploy, refine, or don't run it. A study takes 24 hours and starts at $1,490.

How much does concept testing cost?

$1,490 per study, covering up to four concepts and a minimum of 150 respondents in any of 130+ markets. Exports and analyst review are included.

What decides the verdict?

Where the four core metrics land against thresholds set in advance - the same ones for every Concept Testing study. It isn't a judgement about your idea, and it isn't adjusted to match what you were hoping for. An analyst reviews it before delivery, but the framework decides it.

How many concepts can I test?

Up to four per study. If you have more than four, run two studies or narrow the set first — a four-way comparison is already at the limit of what respondents can rank meaningfully.

What if the verdict is "don't run it"?

Then the report names which metric failed and what the opportunities section says people would change - and you've spent $1,490 instead of the production and media budget. That's the study doing its job, not failing at it.

Can I test outside the US?

Yes. We reach real consumers across 130+ markets - tell us where, and we'll match your audience there.

Do I need to write the questions myself?

No. The questionnaire comes with the Standard Study. If you want control over your own custom questions, that's what Your Questions, Our Audience is built for.

Can you run the study for us?

Yes. Send us the concepts and tell us what you're deciding — we set it up, field it and deliver the verdict, with an analyst to walk you through it. Same study, same 24 hours.

Is there a minimum number of respondents?

Yes - 150.

How fast is delivery for a niche audience?

24 hours for a broad audience, up to 5 days for a low-incidence one.

What format do I receive the results in?

A structured report you can read online, plus PowerPoint, PDF and Excel exports - ready to share or drop straight into your own deck.

Already have finished creative? See Before You Launch →

Find out before you spend.

Set your concepts and your audience. Concept testing runs from $1,490, and the verdict is back in 24 hours.