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Telehealth in the Philippines

Discover what 2,555 Filipinos have to say about their experiences, challenges, and satisfaction with telehealth services in 2024.

TeleHealth in the Philippines
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Short on Time? Watch Our 2-Minute Video Summary

Get all the essential findings about Filipino telehealth adoption, usage patterns, and satisfaction rates in our concise video overview.

Telehealth in the Philippines: Key Market Insights 2024

The COVID-19 pandemic significantly accelerated telehealth adoption across the Philippines, with usage increasing by 300% since 2020.

As of 2025, internet penetration has reached 83.8% of the population, enabling telehealth services to become a crucial component of the Filipino healthcare system. In January 2024, we surveyed 2,555 Filipinos to understand:

  • How patients are using telehealth services across urban and rural areas
  • Which specialties are seeing the highest virtual consultation rates
  • What barriers prevent wider telehealth adoption
  • How satisfaction levels compare to traditional healthcare visits

This comprehensive report provides healthcare providers, insurers, and policymakers with actionable data on Filipino telehealth usage patterns and preferences.

What's inside? TeleHealth in the Philippines

What's inside?

Our comprehensive analysis reveals how Filipinos across different demographics are adopting, using, and evaluating telehealth services in 2024.

  • Demographics Overview
  • Teleconsultation Engagement
  • Opinions on Personal Health Data Sharing
  • Perception and Usage Patterns
  • Motivations and Satisfaction
  • Challenges in Teleconsultation

About the Methodology

Our report on TeleHealth in the Philippines presents the findings of a survey conducted in the Philippines in January 2024, which gathered the opinions of 2,555 participants aged 18+ years.

We collected the data ourselves through our customized methodology, sourcing participants online from various social media and entertainment platforms. All qualified participants entered a lucky draw for a chance to win various gifts.

To ensure data integrity, our survey incorporated verification mechanisms including consistency checks and attention traps. Responses failing quality standards were excluded from the final analysis.

Methodology: TeleHealth in the Philippines

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