Transportation App Awards 2023: Indonesia

Consumer Choice Awards

Discover the winners of this year’s Consumer Choice Awards Transportation App in Indonesia 2023, and join us in celebrating their excellence!

Overview

The Consumer Choice Awards aims to recognize and showcase the transportation apps that have excelled in providing the best services in Indonesia. Our awards represent the voice of consumers in the industry and are based on research results from real consumers.

Awards Results

Overall

Offering a seamless and reliable ride-hailing service to its customers, GOJEK (Gocar) is the best transportation app in Indonesia, with a staggering 50.9% of the total votes cast.

UX & Navigation

With its user-friendly interface that makes booking rides a seamless experience for Indonesians, GOJEK (Gocar) (52.0%) has been dubbed the transportation app with the best UX & navigation.

Rates & Offers

With its cost-effective transportation options and promotional deals, GOJEK (Gocar) (50.6%) has been voted as the transportation app with the best rates & offers in Indonesia.

Methodology & Audience Profile

We have surveyed 1,462 Indonesians on their preference for ride-hailing apps. To guarantee the integrity of our research and that the data collected was relevant, participants needed to match the following characteristics:

Live in Indonesia (Nationwide)
Over 18 years old

Respondents targeting criteria are also cross-referenced with our own databases and verified explicitly in the survey. The location, IP address, social media ID, and geofencing data were used to verify the information of all respondents.

Now...
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All companies are strictly prohibited from advertising or promoting the results in any form (online or offline) without obtaining our prior consent. Any violation of this rule will be taken seriously and appropriate legal action will be taken. However, companies may make unpaid publications such as social media posts or PR releases, provided that they quote the source of the information (our social pages and the report’s source link).

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Explore The Consumer Choice Awards
In Indonesia