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Consumer Choice Awards

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Food & Beverage Delivery 2023

Discover the winners of this year’s Consumer Choice Awards Food & Beverage Delivery in Indonesia 2023, and join us in celebrating their excellence!

Food & Beverage Delivery Awards 2023
Here are the Nominees >

Overview

The Consumer Choice Awards aims to recognize and showcase the food & beverage delivery apps that have excelled in providing the best services in Indonesia. Our awards represent the voice of consumers in the industry and are based on research results from real consumers.

Awards Results

Overall

Best Food & Beverage Delivery App Indonesia 2023
Best Brand - Food & Beverage Delivery Awards 2023 - Grab Food

With its outstanding services and unwavering commitment to customer satisfaction, GrabFood (53.2%) has been hailed as the best food & beverage delivery brand in Indonesia. 

Convenience

Best Convenience Food & Beverage Delivery App Indonesia 2023
Best Convenience - Food & Beverage Delivery Awards 2023 - Grab Food

Providing customers with a hassle-free ordering and delivery experience, GrabFood (51.9%) has been voted as the most convenient food & beverage delivery brand in Indonesia. 

Food Options

Best Food Options Food & Beverage Delivery App Indonesia 2023
Best Food Options - Food & Beverage Delivery Awards 2023 - Grab Food

Catering to diverse palates and dietary preferences, GrabFood (51.7%) has been voted as the food & beverage delivery brand with the widest selection of food choices available.

UX & Navigation

Best UX & Navigation Food & Beverage Delivery App Indonesia 2023
Best UX & Navigation - Food & Beverage Delivery Awards 2023 - Grab Food

Its user-friendly platform and intuitive design have made GrabFood (50.4%) the food & beverage delivery brand with the best user experience and the most seamless navigation in Indonesia. 

Indonesia Map

Methodology & Audience Profile

We have surveyed 1,462 Indonesians on their preference for food & beverage delivery apps. To guarantee the integrity of our research and that the data collected was relevant, participants needed to match the following characteristics:

  • Live in Indonesia (Nationwide)
  • Over 18 years old

Respondents targeting criteria are also cross-referenced with our own databases and verified explicitly in the survey. The location, IP address, social media ID, and geofencing data were used to verify the information of all respondents.

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Explore The Consumer Choice Awards
In Indonesia